Frequently Asked Questions (FAQ)
We welcome wholesale and retail partners in Ottawa and across Canada.
For pricing and partnership details, please contact us:
📞 343-546-8888
📧 pawllywoofrss@gmail.com
All Pawllywoof treats are produced in Ottawa and follow the requirements of:
- CFIA (Canadian Food Inspection Agency)
- PFAC (Pet Food Association of Canada)
Every batch is handled under strict food-safety and sanitation standards suitable for pet-food production.
We use 100% locally sourced Canadian ingredients — fresh meats, seafood, and vegetables from trusted farms and suppliers.
- No additives, no fillers, no preservatives
- No colours or flavours
- Just real food, nothing extra
Our treats are made using gentle freeze-drying or slow dehydrating methods to preserve natural nutrients, flavour, and aroma.
We use human-grade ingredients, but the finished products are intended for pets only.
Please supervise your pet while enjoying treats.
Always provide fresh water.
Store in a cool, dry place and use within the recommended shelf life.
We want you and your pet to be happy with your purchase.
If you are not satisfied with your order:
- Contact us within 7 days of delivery at pawllywoofrss@gmail.com
- Products must be non-expired and mostly unused
- Depending on the situation, a refund or replacement may be offered
- If a return is needed, we may provide a prepaid label or reimburse return postage
Damaged or incorrect items will be replaced at no cost.
For questions about products, orders, wholesale, or anything else:
📞 343-546-8888
📧 pawllywoofrss@gmail.com
